Your eSIM journey

How it
works

Getting online abroad is simple. No physical SIM, no store visits, no hassle.

  • Buy online in a few taps
  • Get your eSIM within minutes
  • Install it in a few minutes
  • Connect when you arrive
Browse eSIM plansSee the six steps
Home
Destination
9:41

Your eSIM

Travel plan

InstallingAlmost done

Ready to connect

Turn on when you land

Connected

Data starts on first use

  1. 1BrowsePick your destination
  2. 2PurchasePay securely
  3. 3ReceiveQR code in minutes
  4. 4InstallScan, tap or type
  5. 5Set upReady for the trip
  6. 6ConnectOnline on arrival
Step by step

From browsing to browsing abroad

Everything between choosing a destination and getting a signal, in order.

  1. Where are you going?
    JapanEuropeUSA
    Step 101

    Choose your destination

    Search by country or region and compare plans by data, validity and price.

    • Search by country or browse regions
    • Compare by data amount and validity
    • Regional plans cover several countries
  2. Secure checkout
    Travel eSIM
    Total
    Pay securely
    Payment complete
    Step 202

    Complete checkout

    Add your plan to the cart and pay securely online.

    • Quick, simple checkout
    • Pay by card, Apple Pay or wallet balance
    • No recurring charges or subscriptions
  3. 1
    eSIMYour travel eSIM
    Arriving…DeliveredReady to install
    EmailMy orders
    Step 303

    Receive your eSIM

    Your QR code appears on your order page within minutes and is also sent by email.

    • Find it under Orders, then open your order
    • A confirmation email arrives too, so check spam if needed
    • It stays there, so you can come back anytime
  4. Your eSIM is ready

    Scan with your phone

    Add eSIM

    Scan the QR code

    Scanning

    eSIM added

    Travel line ready

    Step 404

    Install it

    Add the eSIM to your phone in a few minutes, whichever way suits you.

    • Scan the QR code from a second screen
    • Or tap "Install on this iPhone" (iOS 17.4 or later)
    • Or enter the details manually
  5. Travel line
    Mobile data
    Data roaming
    Step 505

    Set it up for travel

    Name your eSIM and choose it for mobile data. Keep your regular SIM for calls.

    • Name it "Travel" or after your destination
    • Choose it as your line for mobile data
    • Turn on data roaming for it
  6. 9:415G

    You've arrived

    Finding local network

    Connected

    Local network · 5G

    Data on
    Step 606

    Connect at your destination

    When you land, switch on your eSIM and it connects to a local network.

    • Turn the eSIM on when you arrive
    • It joins a network automatically
    • Your plan's days start from first use
Installing your eSIM

Three ways to install

One eSIM, three ways to add it. Pick whichever is easiest with the devices you have.

Works on any eSIM phone

Scan the QR code

Best when you have a laptop, tablet or second phone nearby.

  1. 1Open your order page on another screen
  2. 2On your phone, go to add an eSIM and choose to scan
  3. 3Point the camera at the code and confirm

A phone can't scan a code shown on its own screen, which is why the other two options exist.

Order page
9:41
Scanning…

An eSIM can only be installed once.If you delete it from your phone, it can't be reused, so keep the plan on your phone until you're back home.

Your eSIM details

What's on your order page

Your order page lists a few details with a copy button next to each. Most travellers only need them when entering details manually.

SM-DP+ Address

Where your phone downloads the eSIM from. It looks like a short web address.

When you need it

Only when you enter details manually.

Copy from your order page

Activation Code

A one-time code that belongs to your plan. Some phones call it the "matching ID".

When you need it

Only when you enter details manually, together with the address.

Copy from your order page

Full Activation String

The address and code joined in one line. It's exactly what the QR code holds.

When you need it

Handy on Android phones that ask for a single line.

Copy from your order page

ICCID

Your eSIM's serial number, a long string of digits.

When you need it

Never during setup. Mention it if you contact support.

Not needed to install
Setup guide

Entering the details by hand

Choose your phone for a step-by-step guide. The menu names differ a little between brands, but the details you enter are the same.

  1. 1

    Open eSIM setup

    Go to Settings, then Cellular (or Mobile Service), and tap Add eSIM.

  2. 2

    Choose manual entry

    Tap Use QR Code, then Enter Details Manually.

  3. 3

    Add the address

    Copy the SM-DP+ Address from your order page into the first field.

  4. 4

    Add the code

    Copy the Activation Code into the second field.

  5. 5

    Skip the extra field

    Leave Confirmation Code empty and tap Next.

  6. 6

    Name it and finish

    Label the plan "Travel" and choose it as your line for mobile data.

9:41

Add eSIM

Settings
Cellular
Add eSIM

SM-DP+ Address

Activation Code

Install over Wi-Fi before you leave

The eSIM needs an internet connection to download, so set it up at home.

Your days start on arrival

Plan validity only begins when the eSIM first connects at your destination.

Compatibility

Works with most modern phones

Most phones from 2018 onwards support eSIM. Check yours before you buy. It only takes a moment.

View all supported devices

iPhone

XS and newer

Google Pixel

3 and newer

Samsung Galaxy

S20 and newer

…and many more devices.

Travel tips

Good to know before you go

Install before you fly

Set up your eSIM while you still have Wi-Fi at home, so you're ready the moment you land.

Before departureTip 1 of 3

Keep both SIMs active

Use your regular SIM for calls and texts, and the eSIM as your data line abroad.

During your tripTip 2 of 3

Enable data roaming

Turn on data roaming for your eSIM line. It's needed for the eSIM to work abroad.

On arrivalTip 3 of 3

Ready to get
connected?

Pick your destination and go online in minutes. Our support team is here if you need a hand.

Browse eSIM plansContact support
Take off
Online on landing
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Travel eSIM data for every level of the map. Pick a country, scan your QR, and you're online when you land.

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